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Phone: 865.974.9900

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Knoxville, TN 37996.0520


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Most viewed
 
document In Blackboard, when will textbook information for the current semester be available in the "My Required Textbooks" module?
Textbook information is made available to students within Blackboard once courses become available - 10 business days prior to the beginning of the...
06 Aug, 2008 Views: 2035
document When using Blackboard, on some pages I get a message asking if I want to trust a certificate from DesignScience, Thawte Consulting, or Blackboard.
Any page that includes a text box will attempt to load a Java Applet that is part of the Visual Text Box Editor, even though we have turned the tool...
06 Aug, 2008 Views: 2017
document Some Blackboard users cannot open documents created in Microsoft Office 2007.
Due to changes in the default file formats used by Microsoft Office 2007 applications, users who do not have access to this version of Office cannot...
06 Aug, 2008 Views: 1888
document I can't see the elapsed time when taking a timed test in Blackboard using the Firefox browser.
To see the timer during a timed test, Firefox users need to enable the Change Status Bar Text feature. In Windows XP: In the Firefox Tools...
06 Aug, 2008 Views: 1885
document The AOL browser does not function correctly with Blackboard.
AOL's browser is highly customized and is not supported for use with Blackboard's software. If you use AOL as your internet service provider,...
06 Aug, 2008 Views: 1829
Recent articles
 
document How do I modify existing surveys in my Blackboard course?
Enter your course Control Panel. Under Assessment, click on the Survey Manager link. Next to the survey you want to update, click on the Modify...
08 Sep, 2009 Views: 313
document How do I remove existing question pools from my Blackboard course?
Enter your course Control Panel and click on the Pool Manager link located in the Assessment module.  Next to the question pool you want to...
08 Sep, 2009 Views: 306
document How do I reset a quiz or test attempt in my Blackboard Grade Center?
From within your course Control Panel click on the Grade Center link, located in the Assessment module.  Find the column for the quiz in the...
08 Sep, 2009 Views: 367
document How do I view grade entries by user in Blackboard?
From your course Control Panel, under the Assessment module, click the Performance Dashboard link. Under the View Grades column, click the icon of...
08 Sep, 2009 Views: 314
document What steps do I need to take to use clickers in my class?
Faculty/GTAs/Departmental staff interested in using clicker technology at UT Knoxville must go through training with OIT to receive their clicker and...
26 Oct, 2009 Views: 327



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